Contact Us
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Have a question or need assistance? Simply fill out the form below and our Customer Service team will get back to you as soon as possible.
Other ways to reach us
Customer Service Email
support-estore@generika.com.ph
We will reply to your email
Monday - Friday, 8:00 AM - 4:00 PM
Message Us on Facebook
@GenerikaDrugstorePH
We reply as soon possible
within business hours.
Store Locator
Find a Generika Store near you.
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Request deletion of account
Submit an account-deletion request using the first name, last name, and email address associated with your account. Follow the verification instructions sent to you. Deletion will be processed in accordance with applicable legal and regulatory retention requirements.
Note: Account deletion is irreversible. You may lose access to your account, saved addresses, order history, and other account information.